Anh20 Privacy Policy — Your Information, Our Responsibility

This document explains how anh20 collects, uses, stores and protects the personal information of users on our platform in Malaysia. Your privacy is our priority.

Last updated: 2026

1. Information We Collect

When you register and use the anh20 platform, we collect several categories of information to ensure the platform functions properly and to deliver the best experience for you. The information we collect includes the following:

  • Account information: Full name, email address, mobile number, date of birth and the password you create during registration. This information is required to verify your identity and enable secure access to your account.
  • Payment information: Details relating to deposits and withdrawals in MYR (RM), including bank name, partially masked account numbers and transaction records. We do not store full card numbers or sensitive payment information directly.
  • Device and browser information: IP address, device type (Android, iOS, laptop), operating system, web browser type, screen resolution and time zone. This data helps us detect suspicious logins and optimise how the platform displays on your device.
  • Usage data: Pages visited, session duration, matches or games accessed, login frequency and in-platform actions. This data is used for internal analytics to improve the user experience.
  • Cookies: Small files stored on your device to remember your session preferences, login state and display settings. Cookies do not contain personal information that can directly identify you.

2. How Your Information Is Used

Anh20 uses the information we collect solely for legitimate purposes directly related to platform operations. We do not use your data for any undisclosed purpose without your consent. These purposes include:

  • Handles account registration, identity verification, and secure login management
  • Processing MYR deposits and fund withdrawals, and maintaining accurate transaction records
  • Sending important account notifications, security updates and platform information via email or SMS
  • Detecting and preventing fraud, unauthorised access and activity that violates our terms of use
  • Complying with applicable legal and regulatory requirements, including financial compliance obligations
  • Improving and optimising the user experience based on aggregated, anonymised usage data
  • Contacting you for customer support purposes when you request assistance

Anh20 will not use your personal data for third-party marketing purposes without your explicit prior consent.

3. Cookies & Session Tracking

The anh20 platform uses cookies to enhance your browsing experience. There are two types of cookies in use:

  • Session cookies: Temporary cookies that are automatically deleted when you close your web browser. These cookies store your login session information so you do not need to log in again each time you navigate between pages.
  • Persistent cookies: Cookies that remain on your device for a set period. They are used to remember your language preference, display settings and certain other user preferences.

You can manage or disable cookies through your web browser settings. However, disabling cookies may affect certain features on the anh20 platform, including the ability to stay logged in. We do not use third-party cookies for advertising purposes.

4. Data Storage, Security & Third-Party Sharing

How We Protect Your Data

All anh20 user data is stored on servers protected with industry-standard SSL (Secure Socket Layer) encryption. Passwords are stored in hashed form and cannot be read by anyone, including our internal team. Access to the user database is strictly limited to authorised personnel only.

We conduct regular security audits and use monitoring systems to detect any unauthorised access attempts in real time. While we take every reasonable measure to protect your data, no online system can be guaranteed 100% secure against cyber threats.

Sharing Information with Third Parties

Anh20 does not sell, rent or disclose your personal information to third parties for commercial purposes. We only share information in the following limited circumstances:

  • Payment service providers required to process your MYR transactions — only the information necessary for each transaction is shared
  • Malaysian government legal authorities or regulatory bodies where required by law or court order
  • Technical service providers who assist us in operating the platform, subject to binding confidentiality agreements

5. Your Rights as a User

As an anh20 user, you have the following rights regarding your personal data:

  • Right of Access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted to our support team and will be processed within a reasonable timeframe.
  • Right to Rectification: If you find that the personal information we hold is inaccurate or out of date, you can update it directly through your account settings or by contacting customer support.
  • Right to Erasure: You may request account closure and deletion of your personal data, subject to record-keeping requirements mandated by law. Financial transaction records may need to be retained for a specified period in accordance with applicable regulations.
  • Right to Object to Processing: You may opt out of non-essential marketing communications at any time by contacting us or using the unsubscribe option in any email we send.

To exercise any of the rights above, please contact the anh20 support team at: [email protected]

6. Policy Changes & How to Contact Us

Anh20 reserves the right to amend this privacy policy at any time to reflect changes in our data practices, new legal requirements or platform improvements. Where significant changes are made, we will notify active users via an in-platform notification or an email to their registered address.

The date of the latest update will always be displayed at the top of this document. Continued use of the anh20 platform after the effective date of any update will be considered acceptance of the amended policy. We recommend reviewing this page periodically.

If you have any questions, concerns or complaints regarding your data privacy, or wish to exercise any of the rights outlined above, please reach out to us via:

Questions About Your Data?

The anh20 support team is here to help you understand how we manage your data privacy. Contact us or visit the FAQ page for quick answers.

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